Privacy Policy of Aiaxio

Effective Date: 20 Jan 2025
Last Updated: 20 Jan 2025
Aiaxio ("we," "our," "us") operates the website https://aiaxio.com/ and related services (collectively, the "Services"). We are deeply committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy is designed to be comprehensive, transparent, and easy to understand for all users. It explains in full detail how we collect, use, and protect your personal information in compliance with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using Aiaxio, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

1. The Information We Collect

To provide, maintain, and improve our Services, we collect several types of information from and about you. The legal basis for our collection and processing of this data is your consent, our contractual obligation to you, our legitimate interests, or legal compliance.

a) Information You Provide Directly

This is information you voluntarily give us when you interact with our Services.

  • Account and Profile Details: When you create an account, we collect your name, username, and email address. You may optionally provide additional profile information such as your job role, company, skills, and preferences to help us personalize your experience. We process this data to create and manage your user account and to provide you with the specific features of our Services.
  • Submissions and Content: If you are an AI tool creator or owner, you may submit information about your tool, including the tool's name, description, category, website URL, and your contact details. This data is collected to facilitate the listing and review process on our platform.
  • User-Generated Content: Any information you post on our platform, such as reviews, ratings, comments, or contributions to forums or discussions, is collected. This data is used to enable community features and to display your content to other users.
  • Communications: When you contact our support team, we collect the content of your communication, your email address, and any additional information you provide to effectively respond to your inquiry and improve our customer service.

Billing and Payment Information: For premium services or subscriptions, we collect billing details. This information is processed securely by trusted third-party payment processors like Stripe or PayPal. We do not store your full credit card number on our servers. The legal basis for this is to fulfill our contractual obligations to you.

b) Information Collected Automatically

When you use our Services, certain technical data is logged automatically. This information helps us understand how our platform is used and improve its functionality.

  • Device and Log Data: Our servers automatically record information that your browser sends whenever you visit our Website. This log data includes your IP address, device type (e.g., desktop, mobile), operating system, browser type and version, language settings, the date and time of your request, and referral URLs.
  • Usage and Interaction Data: We collect information about your interactions with our Services. This includes search queries, clicks on specific tools, interactions with filters or categories, time spent on pages, and the sequence of pages you visit. For example, if you search for "AI image generator," we track that search term to improve our search results and provide you with better recommendations.
  • Location Information: We may infer your general location (e.g., country or city) from your IP address to provide content in the correct language and to comply with regional legal requirements.

c) Information from Third Parties

We may receive information from other sources to enhance and verify the data we collect or to enable specific services.

  • Social Logins: If you choose to log in using a third-party service like Google or LinkedIn, we will receive certain profile information from that service, such as your name, email, and public profile picture. This is done with your explicit consent to simplify the login process.
  • Advertising and Analytics Partners: We may receive aggregated or pseudonymized data from partners like Google Analytics and advertising networks to measure the effectiveness of our campaigns and better understand our audience.

Publicly Available Information: We may use publicly available data (e.g., from a company's website or a LinkedIn profile) to verify the authenticity of a tool submission or to enhance our directory listings.

2. The Purposes for Which We Use Your Data

We use the information we collect for the following purposes, based on the legal grounds outlined above.

  • To Provide and Maintain the Services: This is our primary use of your data. We use it to create and manage your account, to display the AI tool directory, to process your submissions, and to enable core functionality.
  • To Personalize Your Experience: We use your usage data and profile information to provide tailored content and recommendations, such as showing you AI tools that are most relevant to your interests or industry. The legal basis for this is our legitimate interest in improving user satisfaction.
  • To Improve Our Platform: We analyze aggregated usage data to understand user behavior, identify trends, and make technical and functional improvements to Aiaxio. This allows us to make the site more intuitive and useful for everyone.
  • To Facilitate Community Features: Your contributions, such as ratings and reviews, are used to create an interactive community and provide valuable insights to other users.
  • For Payments and Subscriptions: We use your billing information to process payments for premium services, manage your subscription, and prevent fraudulent transactions.
  • For Communication and Marketing: We may use your email address to send you transactional emails (e.g., password resets), important service updates, or, with your explicit consent, our newsletter and promotional offers. You can opt out of marketing communications at any time.
  • For Security and Legal Compliance: We use your data to monitor for fraudulent activity, detect and prevent unauthorized access, and ensure compliance with our terms of service. We may also use it to comply with legal obligations, such as subpoenas or court orders.

For Research and Analytics: We may use your data in an aggregated, anonymized format to conduct research and publish insights about the AI industry without revealing your personal identity.

3. How and When We Share Your Information

We will never sell your personal data. We may share your information with third parties only in the specific, limited circumstances described below.

  • With Service Providers: We use third-party companies and individuals to facilitate our Services, such as hosting providers (e.g., AWS, Google Cloud), analytics services (e.g., Google Analytics), and payment processors (e.g., Stripe, PayPal). These providers are contractually obligated to handle your data securely and confidentially and are prohibited from using your personal data for any purpose other than to provide services to us.
  • With Business Partners and Affiliates: If you click on an affiliate link or sponsored listing, some basic, non-personally identifiable information (such as a click ID) may be shared with the affiliate partner to track the referral.
  • For Legal Obligations: We may disclose your information if we believe it's necessary to comply with a law, regulation, legal process, or governmental request; to enforce our Terms of Service; to protect the security of our Services; or to protect the rights, property, or safety of Aiaxio, our users, or the public.
  • In the Event of a Business Transfer: If Aiaxio is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Website of any such change.
  • With Your Explicit Consent: We may share your information with third parties for purposes not described in this Privacy Policy, but only after we have obtained your clear and explicit consent.

4. Cookies and Other Tracking Technologies

We use cookies, pixels, and other tracking technologies to provide, improve, protect, and promote our Services.

  • What are Cookies? Cookies are small text files placed on your device by your browser. They allow us to recognize your browser and store certain information, such as your login session or preferences.
  • Types of Cookies We Use:
    • Strictly Necessary Cookies: Essential for the operation of our Website, such as for user authentication and security. We cannot provide the Services without them.
    • Analytics Cookies: Used to collect information about how visitors use our site, which pages are most popular, and where traffic comes from. This helps us improve our Website's performance and design. We use tools like Google Analytics for this purpose.
    • Functionality Cookies: Used to remember your preferences (e.g., dark mode settings, language). These are not essential but enhance your experience.
    • Advertising Cookies: Used to serve you with relevant advertisements based on your interests and to measure the effectiveness of our ad campaigns.
  • Your Choices: Most web browsers are set to accept cookies by default. You can control or block cookies through your browser settings. However, please be aware that disabling cookies may affect the functionality of our Services, and some features may not work correctly.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Account Data: We retain your account data for the duration of your active account. If you close your account, we will delete or anonymize your data unless it is required for legal compliance or to protect our legitimate interests (e.g., fraud prevention).
  • Payment Records: We are legally required to keep certain billing and transaction records for a period of time, typically seven years, for tax and accounting purposes.

Anonymized Data: We may retain and use anonymized, aggregated data indefinitely for research and analytical purposes

6. Data Security

We are committed to protecting your personal data and have implemented a robust set of security measures.

  • Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS (HTTPS).
  • Access Control: We restrict access to personal data to authorized employees and contractors who need the information to perform their job functions.
  • Secure Infrastructure: Our data is stored on secure, reliable cloud infrastructure with built-in security features and regular backups.
  • Hashing: Passwords are never stored in plain text. They are hashed and salted using industry-standard cryptographic algorithms.

⚠️ Please be aware: While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. You are responsible for keeping your password and account information confidential.

7. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data under the GDPR, CCPA, and other applicable laws. Alaxio is committed to honoring these rights globally.

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold.
  • Right to Deletion (Right to be Forgotten): You have the right to request the deletion of your personal data.
  • Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.¹
  • Right to Object: You have the right to object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at the email address provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe, typically within 30 days.

8. Third-Party Links and Services

Our Services contain links to and listings of thousands of external AI tools and websites. Please be aware that:

  • We do not control the privacy practices of these third parties.
  • Their privacy policies may differ significantly from ours.
  • This Privacy Policy does not apply to any information you provide directly to third-party websites or services. We encourage you to review their privacy policies before providing them with any information.

9. Children's Privacy

Alaxio is not intended for or directed at children under the age of 13. We do not knowingly collect personal data from children under 13 (or under 16 in the European Union). If we become aware that we have collected personal data from a child without parental consent, we will take immediate steps to delete that information from our servers.

10. International Data Transfers

As Alaxio is a global service, your personal information may be transferred to and processed on servers located outside of your country of residence, including to the United States.

  • For Users in the European Union and the United Kingdom: We comply with the GDPR and UK GDPR by implementing appropriate safeguards, such as using Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure a high level of data protection.

By using our Services, you consent to the transfer of your information to countries outside of your country of residence.

11. Advertising, Sponsorships & Affiliates

We believe in full transparency regarding how we monetize our platform.

  • Sponsored Listings: Alaxio may display sponsored listings from AI tool providers who pay for preferred placement. These listings are always clearly labeled as "Sponsored" or "Ad." The payment for sponsorship does not influence a tool's inclusion in our directory or its position in organic search results.

Affiliate Links: Some links to external AI tools on our Website are affiliate links. This means we may earn a small commission if you click the link and make a purchase from that third-party provider. This helps us fund the operation of Alaxio. This process involves the sharing of minimal, non-personally identifiable referral data to track the affiliate commission, as detailed in Section 3.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

  • Minor Updates: For minor changes, we will simply update the "Last Updated" date at the top of this document.
  • Major Changes: For significant changes that affect your rights or the way we process your data, we will provide you with a prominent notice (e.g., via email or a banner on our Website) before the changes become effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:

Email: privacy@aiaxio.com

https://aiaxio.com/

Navana Newbury Place, Suite 6B 4/1/A, Tallabag, Sobhanbag Rd, 1207