Description
Agent M, an AI tool from Floatbot, specializes in building, training, and deploying intelligent virtual assistants (IVAs), also referred to as Agent LLM. Its main purpose is to automate complicated dialogues.
This Master Agent, powered by Generative AI, is built to access your data, interface with APIs, and offer solutions for challenging issues. Agent M incorporates various functionalities from Floatbot, such as omnichannel chatbots, multilingual voice AI, live chat featuring a co-browsing tool, AI Agent Assist when human support is required, real-time ASR for voice applications, and sophisticated voice recognition for enhanced security.
It also features cognitive search, enabling self-directed learning from unstructured data for your conversational AI bots. Thanks to these features, Agent M can greatly increase output, encourage effective teamwork, and significantly enhance the customer journey.
Agent M is intended for use across several sectors, including banking, insurance, and BPO. A free trial is available for users to try out its features before subscribing.
Pricing Plans
Releases
Reviews
Pros & Cons
Pros
Automates intricate conversations
Supports omnichannel chatbots
Offers real-time ASR
Cons
Lacks transparent pricing details
Scalability not specified
Could be difficult to implement
