Description
Loris is a Conversational Intelligence tool designed for prominent brands that seeks to turn customer engagements into chances for insights, enhancements, and growth.
By utilizing a set of AI models trained on numerous real customer service conversations, Loris aims to automate and improve lengthy customer service and conversation review procedures without affecting accuracy.
The result is a combination of efficiency and dependability, along with the advantage of more in-depth knowledge of customer interactions. The AI excels at spotting prevalent or fundamental customer problems, assisting businesses in pinpointing the source of frequent customer complaints.
Loris also gives real-time support to representatives, enabling them to respond effectively during client interactions. Loris is also adaptable and versatile, with potential applications across various industries, including BPOs, customer-focused brands, Fintech & Financial Services, Retail & E-commerce, and Telecom.
Its expertise in customer experience makes Loris well-suited for companies looking to improve their customer service and extract valuable information from their interactions.
Pricing Plans
Releases
Reviews
Pros & Cons
Pros
Transforms customer interactions
Supports opportunities for growth
Automates conversations
Cons
No specific language support provided
Lacks integration with social media platforms
Does not support voice interactions
