Simple Phones

Simple Phones is an AI-driven platform designed to manage business phone communications. It delivers tailored AI voice assistants for both receiving and initiating calls.

These AI voice agents can be continuously refined to improve performance and adapt to various scenarios. For example, an AI agent could be specifically designed to handle appointment scheduling, calculate mortgage amounts, and address common customer inquiries (FAQs).

Furthermore, the platform provides comprehensive call recording, detailing the source, duration, and transcription of each call, all accessible through the user's dashboard.

The tool also facilitates the routing or forwarding of calls to different numbers, as well as the delivery of alerts to team members via text, email, or webhooks based on particular customer requirements.

A notable feature of Simple Phones is the AI agent's ability to 'crawl' your website or FAQ resources. This functionality allows the AI to address customer questions regarding specific content on your platform or perform actions such as scheduling meetings and fulfilling requests.

Simple Phones aims for consistent service excellence, guaranteeing the prompt and precise implementation of your agent modifications and timely responses to your questions.

The creation of an AI agent begins after you register and submit information about your business, which is essential for building an initial AI agent. You can then customize your AI agent freely and continuously.

These customizations could involve adjustments to the training data, accents, language, behavior, or phone number, as well as integrations with your operations. Importantly, the tool is simple and adaptable to use.

You have the option of continuing to use your current business phone number and determining how you wish to manage missed calls. As an example, any unanswered calls can be directed to the number offered by Simple Phones.