Amber by inFeedo

inFeedo offers a Conversational Employee Experience Platform that aims to engage and empower employees using tools powered by AI and People Science.

The platform's core features are AI Engagement and AI Assist. The AI Engagement feature focuses on understanding and acting upon employee insights.

Its main functions include ongoing listening, pulse questionnaires, feedback solutions, engagement data, and managing exit questionnaires. This functionality specializes in collecting feedback, assessing sentiment, predicting employee turnover, and taking action on feedback broadly.

The AI Assist feature is designed to offer employees immediate and continuous support. It reduces the burden on HR by automating responses to common questions, directing more complex issues to the correct staff, and improving employee access to internal applications.

The platform also incorporates proprietary machine learning and natural language processing technologies for sentiment assessment and problem resolution. inFeedo also provides People Science Advisory, which includes expert consultancy and an internal team of I/O psychology professionals.

The platform seeks to be a comprehensive solution that handles both continuous engagement and immediate support, offering capabilities like smart ticketing, routing, and effective human handoff, among others.