BigPanda

BigPanda functions as an Artificial Intelligence for IT Operations (AIOps) platform, enhancing IT operational effectiveness. Its main purpose is to support teams in transforming their IT operations with comprehensive AIOps, enabling quicker problem solving and increased service uptime.

The platform uses AI to automate detection and offer intelligent alerts, manage incidents, and provide solutions. The goal of unified analytics and pre-built dashboards is to help with ongoing improvement initiatives.

BigPanda focuses on correlating incident data from various sources through its Unified Data Fabric, facilitating more proactive automated incident management.

Furthermore, the platform enables the early discovery of comparable incidents, potentially lowering Mean Time To Recovery (MTTR). While BigPanda is capable of integrating with both modern and older systems, its open and adaptable strategy provides complete context incident data to help teams take action instead of wasting time comparing notes.

Designed to assist in scaling diverse teams, BigPanda is utilized across different roles like IT Operations, Observability, and Site reliability engineer within sectors such as Enterprises, Financial services, and Managed service providers.