Boost.ai is a complete conversational AI platform designed for enterprises, aiming to improve customer self-service rates and elevate overall customer satisfaction.
The platform provides conversational AI solutions encompassing chat automation, voice call automation, and advanced language models for accurate intent recognition. Furthermore, Boost.ai delivers specific industry solutions, including conversational AI for internal support, financial institutions, insurance providers, telecommunications companies, and public sector organizations.
Boost.ai's hybrid NLU enhances virtual agent development by offering intent matching that is adaptable, accurate, and economical. The conversational AI platform includes integrations that simplify the process of building and connecting with various enterprise technologies.
It offers a range of resources, such as case studies, webinars, guides, and a blog, to help customers gain deeper insights into the platform's capabilities. Boost.ai has a history of collaborating with notable enterprises like DNB, Telenor, and Tryg, achieving significant outcomes such as resolving 97% of all internal chat inquiries for Tryg and automating 51% of DNB's online chat traffic, out of all customer service requests, within just six months.
Boost.ai places a high priority on customer privacy, and social media platforms such as LinkedIn, Facebook, Twitter, and Instagram can be used to engage with them.
The platform was recognized as a challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.
Complete conversational platform
Boosts customer self-service levels
Elevates customer satisfaction
No pricing details available
No transparent data on uptime
Limited options for integration

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