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Boost AI

1.0.0

3

0

Customer Support
Enhance customer self-service and satisfaction using AI with Boost.
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Updated: Jan 20, 2022 Contact for pricing

Description

Boost.ai is a complete conversational AI platform designed for enterprises, aiming to improve customer self-service rates and elevate overall customer satisfaction.

The platform provides conversational AI solutions encompassing chat automation, voice call automation, and advanced language models for accurate intent recognition. Furthermore, Boost.ai delivers specific industry solutions, including conversational AI for internal support, financial institutions, insurance providers, telecommunications companies, and public sector organizations.

Boost.ai's hybrid NLU enhances virtual agent development by offering intent matching that is adaptable, accurate, and economical. The conversational AI platform includes integrations that simplify the process of building and connecting with various enterprise technologies.

It offers a range of resources, such as case studies, webinars, guides, and a blog, to help customers gain deeper insights into the platform's capabilities. Boost.ai has a history of collaborating with notable enterprises like DNB, Telenor, and Tryg, achieving significant outcomes such as resolving 97% of all internal chat inquiries for Tryg and automating 51% of DNB's online chat traffic, out of all customer service requests, within just six months.

Boost.ai places a high priority on customer privacy, and social media platforms such as LinkedIn, Facebook, Twitter, and Instagram can be used to engage with them.

The platform was recognized as a challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

Pricing Plans

Model
no pricing
Packages
1 Package
Price Start From
Not specified
Payment Model
Not specified

Releases

The initial version of Boost AI is launched.

Reviews

Pros & Cons

Pros

Complete conversational platform

Boosts customer self-service levels

Elevates customer satisfaction

Cons

No pricing details available

No transparent data on uptime

Limited options for integration

Q&A

New Released

New Released