Cascading

Cascading AI is designed to automate manual banking tasks using sophisticated AI. It provides a solution for gathering documents needed for loan applications, new account setups, Know Your Customer (KYC)/Know Your Business (KYB) compliance, and other processes.

The tool enables AI-powered agents to interact with clients via text, email, or phone, obtaining necessary paperwork such as paychecks, bank records, tax documents, and compliance certificates.

It also supports document analysis and proactively follows up with clients to address discrepancies, potentially boosting conversion rates while freeing up time previously dedicated to manual client interaction. Cascading AI also enhances customer service by using AI agents to categorize customer issues, identify key areas of concern, and formulate responses based on bank policies and data within the bank's systems.

This may lead to increased customer satisfaction through prompt responses and reduced customer support expenses. The tool further provides back-office automation features for tasks like handling payment exceptions and settling securities.

Its AI agent is capable of navigating core banking systems, compiling data, and providing recommendations. It can also assess non-STP (Straight-Through Processing) exceptions that may challenge rule-based bots.

This has the potential to improve STP rates and minimize manual effort in the back-office. Cascading AI integrates with leading core banking systems and tech providers, removing the need to create custom interfaces and infrastructure from the ground up.

The company has substantial funding, strong ties to Silicon Valley, and boasts top-tier talent from Stanford University. A waitlist is available for those wanting to explore the tool's application for various AI use cases across different banking functions.