Chatisto

Chatisto is a live chat tool that uses AI to help teams provide better customer support. It has AI agents that quickly respond to customer questions, as well as CRM and lead management features for tracking conversations and managing customer relationships.

Users are able to create unique conversation flows based on customer behavior. The application also includes email management tools that enable users to manage email conversations alongside chat interactions.

The chat analytics feature offers detailed metrics and customer journey tracking to improve customer understanding. Chatisto combines AI efficiency and personal support to create a smooth customer experience.

It has a shared inbox where teams can efficiently distribute and track conversations, preventing duplicate responses. The tool also provides a chat scenario builder, which enables the creation of complex conversation flows.

A standout feature is seamless customer management, where customer profiles can be synced and managed with HubSpot integration, offering easy access to complete contact information, conversation history, and custom data fields.

It also allows for the customization of chat interfaces to align with branding and layouts. Chatisto enables the forwarding of customer emails to a dedicated Chatisto address, where they appear as chat conversations. This feature allows for replies from any location, with every thread organized in one place.

The tool integrates with various advanced AI providers, offering intelligent, responsive, and human-like conversations, providing a more efficient way to address customer questions.

The setup is designed for speed and ease, with users reporting significant time savings and increased sales.