Decode by Entropik

Decode is a qualitative research platform powered by AI that helps users transform conversations into data ready for action. It can generate transcripts of live or recorded sessions and emphasize crucial sections, which streamlines teamwork.

This tool is made for various industries, serving marketing, product, research, and design teams seeking to perform flexible research and develop enhanced products.

Decode aids users in obtaining objective insights by examining vocal tone and facial expressions to truly grasp customer interests and engagement.

It provides features like transcript search, tagging, and highlighting to improve data visualization and teamwork. With its thorough conversation analytics and emotion intelligence capabilities, Decode allows users to assess the effectiveness of particular topics across multiple conversations and efficiently summarize interactions.

The platform also supports integration with other tools and platforms through API connectors, enabling users to consolidate research and customer conversations into a unified dashboard.

Regarding security, Decode is SOC 2 – Type 2 certified, ISO 27001 certified, and GDPR compliant, guaranteeing enterprise-level data security. The benefits of using Decode include gathering evidence-based consumer insights via emotion analytics, streamlined end-to-end qualitative research, flexibility in conducting and analyzing research projects at scale, and ultimately boosting return on investment.