Engati

Engati is an AI-powered chatbot platform created to enable real-time communication across multiple channels, including WhatsApp and Messenger. This platform leverages the power of GPT (Generative Pretrained Transformer) and LLMS (Language Model) to improve customer satisfaction.

Engati's versatility makes it suitable for use in a variety of industries, such as e-commerce, retail, logistics, edtech, travel, hospitality, insurance, banking, government, and real estate.

It provides features like an AI chatbot, WhatsApp and Instagram chatbots, an omnichannel engagement platform, and support for conversations in multiple languages. Furthermore, Engati offers integration options and a bot builder with minimal coding requirements.

The platform's capabilities can be expanded by incorporating live chat for real-time interaction and eSenseGPT for improved bot training. The platform aids in automating customer interactions, lead generation, and offering round-the-clock support.

It also facilitates seamless communication by allowing for the creation of quick replies, facilitating sales closures, and enabling real-time collaboration with customers.