Feedback Navigator

Feedback Navigator is an AI-driven tool designed to analyze user feedback, catering to business owners, property managers, product teams, and consultants.

It extracts key insights from user feedback to understand customer sentiment and identify frequent requests. It integrates with platforms like Trustpilot, Booking.com, and Yelp to collect data.

Users can also upload CSV files or utilize the tool's API. Feedback is categorized, and sentiment analysis is used to extract sentiment.

Request detection offers an overview of common customer requests, enabling timely action. Users can also create custom workflows via webhooks, which trigger when a new review is analyzed.

Feedback Navigator enables data exportation via CSV, allowing users to perform custom external analysis or visualization. A free trial is available, with subscription options based on usage.

The tool supports use cases such as analyzing customer feedback for property management, gyms, product teams, hotels, consultants, restaurants, and more.