Hoory

Hoory AI represents a conversational AI platform built to automate various customer support tasks. Functioning as an AI assistant, it accurately interprets what users need, leading to better communication and faster solutions.

Hoory AI is focused on managing large numbers of inquiries and providing timely answers. The platform's features include a central Omni-Channel Inbox for all user communications and Workflow Management, enabling the setup of rules and automated task execution to improve workflow efficiency.

It also includes Macros that facilitate the creation and execution of tailored action sequences. Communication capabilities support agent collaboration through prepared responses, private notes, and mentions.

The Team feature helps in collaboratively addressing support issues and tracking team performance while reducing manual effort. Additionally, the 'Embed Widget' feature allows users to design pre-chat forms, personalize widgets, and bring in collaborators.

Hoory's AI capabilities also incorporate knowledge-based training, GPT integrations, and AI-powered support. For data and insights, the platform delivers specialized reports to enhance understanding of customer behavior.

Hoory AI offers integration options and is accessible on both iOS and Android devices.