LobbyStack

LobbyStack is an Artificial Intelligence (AI) powered receptionist designed to efficiently manage inbound communication for businesses. It automates the process of answering calls, booking appointments, and routing urgent calls, ensuring your business won't miss valuable opportunities due to unanswered calls.

The AI can be set to answer all calls or only operate when your team is unavailable, keeping the conversation going by answering complex questions and capturing important details.

Integrations with calendars mean LobbyStack can handle availability checks and send automatic confirmations for booked appointments. It can take and understand customer's text messages, allowing clients to reschedule or cancel via SMS and responds accordingly.

LobbyStack can also quickly route urgent calls or take clear reports if a live operator is preferred. Another feature of the platform is its ability to import knowledge from your business's key reference documents, so it can provide detailed responses in line with your existing customer service protocol.

Sophisticated human handoff is in place to handling complex calls. To launch, connect your phone, import your knowledge sources, set the rules, and then take it go live.

You remain in control with the ability to change what your AI receptionist knows and can do, and reviewing call transcripts, recordings, and more.