Lomni

Lomni is a customer support tool that uses AI to make texting and calling interactions with customers more efficient. It's built to answer common questions, handle account-related requests, send SMS messages to callers, and easily integrate with any API or webhook.

Lomni is available in several languages and provides features to improve customer support and increase sales. A key feature is the ability to quickly automate new processes and workflows.

Users can easily train Lomni with new instructions using natural language within the dashboard, or they can request help from the Lomni team. The tool also offers round-the-clock multilingual support with no wait times and provides fine-tuning options, giving users control and confidence in their AI for handling complex tasks. Lomni delivers real-time analytics on conversation data, letting users derive useful insights from customer interactions.

The tool also includes support from AI specialists to ensure a seamless transition and easy platform use. For customization, Lomni allows users to choose from a variety of voices in various languages and accents.

Users are also able to tailor their soundscape to match their brand and style. Lomni also offers various pricing options that include different limits on text or phone conversations, email and phone support, custom voice and soundscape choices, learning from help articles, sales and custom journey instructions, automation features, and analytics on conversation data. Setting up Lomni takes under 30 minutes, and there's no need for a long-term contract, as users can pay monthly without any obligations.

For more information, users can reach out to the Lomni team via email or through the provided demo links.