Overlay

Overlay is an AI-based search engine for websites that aims to decrease bounce rates and lighten the support load. Functioning as a full-page pop-up, Overlay utilizes the Crisp AI data hub to improve the customer's buying journey.

It appears we're entering an era where website visitors are tired of chatbots and prefer not to interact with them.

This poses a significant challenge for businesses, potentially leading to lost customers. It's also a problem for support teams, as they may not be effectively assisting customers in finding the answers they need.

Overlay enables companies to combat ineffective website information retrieval by providing a robust website search engine displayed as a full-page pop-up before visitors need to contact support.

Here's what sets Overlay apart:
🔍 Trained on custom data: Leverages the Crisp AI intelligence hub, enabling you to train an AI to communicate in your specific style and tone.
🤝 Fully customizable: You can create your ideal website search experience via the Crisp chat widget or a Javascript SDK.
💡 Smooth transitions: Overlay facilitates seamless transitions to human interaction when necessary.