Description
Ping Parrot is an AI chatbot that automates customer support on websites. It can handle many customer inquiries, greatly reducing the need for human agents.
Users can easily add the chatbot to their website without needing to code. It learns from the user's knowledge base to give reliable answers to customers.
It's made to be available all the time, ensuring constant communication with customers at any hour. Ping Parrot can also converse in over 80 languages.
This makes it more useful for talking to international customers. The tool also lets human support agents join the conversation when needed.
This helps customers get better support if the chatbot can't fully answer their questions. You can also change how the chatbot looks to match your brand.
Ping Parrot lets users train the chatbot with their website content and FAQs. If the website content changes after training, users can update the knowledge base manually.
The tool also has a free plan with limits on bot training and monthly conversations. Users can also upgrade for premium features.
Ping Parrot can be trained in any language, making it easy and versatile for answering customer questions.
Pricing Plans
Releases
Reviews
Pros & Cons
Pros
Customer support automation
Coding not required
Always available
Cons
API is not available yet
Manual updates needed after site changes
Limitations in the free plan
