Pluspoint – AI Local Marketing and Review Generatio...

Pluspoint offers management of local marketing for businesses ranging from 5 to over 500 locations, all from a unified dashboard. It's designed for franchise networks, restaurant chains, healthcare organizations, automotive dealerships, and retail brands that require control over their reputation, listings, and customer communication at scale.

The platform synchronizes business profiles across major platforms like Google, Apple Maps, Bing, and over 50 additional directories, ensuring consistent and accurate NAP (Name, Address, Phone) data for each location. AI automatically crafts context-aware replies to customer reviews on platforms like Google and TripAdvisor, maintaining high response rates without increasing staffing needs.

Pulse AI, the integrated agentic chatbot, manages customer inquiries 24/7 across multiple channels, including WhatsApp, SMS, Instagram, Facebook Messenger, and webchat. It addresses frequently asked questions, qualifies potential leads, and directs conversations to the appropriate location manager when human intervention is necessary.
Automated survey processes proactively address negative feedback before it is publicly posted, while simultaneously guiding satisfied customers to leave positive reviews. Marketers have the ability to initiate targeted SMS and WhatsApp campaigns tied to customer behavior, include trackable digital coupons, and monitor redemption at the point of sale.

Bulk social media publishing enables the simultaneous distribution of localized content to Google Business Profiles, Facebook, and Instagram for all locations. Centralized analytics provide insights into search visibility, review sentiment, messaging response times, and social media engagement.

Pricing starts with a free plan. Paid options begin at $39/month.