Resolve247

Resolve247 is an AI chatbot platform that delivers immediate support to customers. The chatbot is trained using your website or knowledge base, enabling it to quickly and accurately answer customer questions at any time, which helps to lower the number of support tickets.

The tool integrates with your current support system, automatically routing frequently asked questions to the AI chatbot for responses. By utilizing your existing documentation, the chatbot includes links to the relevant source material in each answer and can automatically add manual responses to its knowledge base.

Customization options allow you to adjust the chatbot's appearance to align with your brand and integrate with your website's color scheme. Other features include automatic translation, enabling the chatbot to respond in the language it is communicated with, as well as an option for human contact messages to be sent to your preferred email within your ticketing system.

Implementation involves adding a single line of code to your website or knowledge base. The onboarding process is simple, and assistance is provided during setup.