Versational

Detects action items automatically with 84% accuracy

Allows assignment, scheduling, and confirmation of action items with one click

Monitors topics without supervision

Suited for virtual education, sales, product marketing, and more

Provides transcription at a 93% accuracy rate

Identifies up to 20 speakers with 85% accuracy

Key phrases are extracted automatically

Capable of recording from any web browser

Get actionable insights without manual note-taking

Automatically generate emails with subsequent steps

Automatically synchronizes with CRM systems

Automates the data entry process

Detects potential risks and opportunities for relationship growth

Tracks sentiment, Q&As, needs, and intent

Uses behavioural science to improve conversation

Attach audio or video segments to custom playlists

Maintains speaker context for decision-making purposes

Automatically assign speakers to CRM Contacts

Monitors interaction rates for participant engagement

Tracks positive, negative, and neutral tones

Monitors insight in answering questions

Enables global search across all recordings

Allows for discovery of trends and patterns in customer voice

Filter or search by tag, topics, speaker, phrase and more

Access recordings filtered by speaker, team or tags

Uploads audio and video recordings in any format

Automatically populate account, contact, note, and event records with action items

Classifies custom topics with 2-3x greater accuracy than keywords

Detects interactions associated with a 35% increase in buyer intent

Run unsupervised learning across your conversations

Analyzes sentiment, emotion and authenticity of responses

Pinpoints communication styles of contacts

Transcription accuracy is less than perfect

Uncertain performance of keyword/topic tracking

Supports a maximum of 20 identified speakers

No mention of offline capabilities

Auto-export function is CRM-exclusive

The interface may be overwhelming to some

Behavioural metric analytics are not well-defined