Description
Alltius provides an AI platform designed to offer conversational support within software products, mainly focused on assisting and guiding users during their experience. It features a Slack assistant to answer questions, along with a simple help widget called KNO.
KNO also provides an in-app guide, a companion feature, and an enterprise search for documentation. It leverages OpenAI's GPT3 model, trained with 800GB of data, and offers users the ability to prioritize specific knowledge sources.
KNO also keeps a secure record of questions, ensuring user privacy. It can be used at no cost and installed on Slack in only three steps. It demonstrates a 50% monthly user growth and a user return rate of 86%+, with returning users asking at least one question.
It has been well-received by users and has the potential to evolve into the next Gong, surpassing Google. Additionally, it can be trained on particular subjects, allowing users to test its capabilities.
It is developed by a team including engineers, data scientists, and designers.
Pricing Plans
Releases
Reviews
Pros & Cons
Pros
Integration with Slack
Low-code widget
In-app guide included
Cons
Limited Slack integration
Requires users to prioritize knowledge
Lacks customizable user interface options
