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Eddy AI is an AI-driven chatbot designed to automate tasks related to sales and support. The tool integrates easily with platforms such as websites, mobile apps, and popular social media messaging services like Facebook and Instagram.
Eddy AI delivers 24/7 customer support, helping users get answers instantly and creating tailored product deals to increase sales and improve customer experiences.
It's capable of understanding and responding in over 80 languages through its multi-language support. Business owners can upload their FAQs, enabling the intelligent assistant to automatically address customer inquiries.
Any questions the AI can't answer get saved and sent to a live agent on the business's selected support channel. Eddy AI also gives detailed reports on how users interact with it, for business analytics purposes.
The AI assistant can also be fully customized to reflect the brand's look and feel, and there's a free plan for businesses that want to test out the service.
Available 24/7 for customer service
Works with various platforms
Supports multiple languages
Free plan offers limited language options
Unanswered questions are reported but not resolved
Requires a live agent as backup
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