Hypertype

Hypertype is an AI-driven tool designed to aid in composing emails and support tickets, with a focus on knowledge-intensive products. Engineered for enhanced productivity, it generates draft responses and extracts company data to deliver pertinent information, thereby reducing the need for manual replies and extensive knowledge base searches.

Hypertype is capable of syncing data from diverse sources like Docs, Excel files, Email archives, Notion pages, and Website content, eliminating complex technical configurations and allowing users to respond with a simple click.

The tool is designed to minimize time spent on writing emails and searching for information, freeing up resources for higher-level tasks. It integrates with Gmail and Intercom Live Chats, which streamlines the process of responding to lengthy and detailed emails.

Furthermore, Hypertype prioritizes privacy, security, and data integrity. User data remains within the company's control and is not shared with external entities or third parties, with encryption protocols in place for both stored and transmitted data.

Hypertype has received a Google Security Assessment CASA Tier 2 certification for handling sensitive data and adheres to GDPR guidelines.