SupportScribe

SupportScribe, created by Blue Planit LLC, is an AI assistant designed for Gmail. Its main function is to automate responses to customer support inquiries.

The tool employs ChatGPT to formulate precise customer support answers using the details and features of your business documents, offering a quick method for serving a larger customer base.

To use SupportScribe, users upload business resources like FAQs, guides, PDFs, and custom reports. This content serves as the basis for generating relevant replies.

After installing the add-on and uploading the necessary documents, users can choose a customer support email and utilize the 'Generate Reply' feature within Gmail.

For permissions, SupportScribe needs permission to handle and send emails when you use the add-on, plus view your email messages while the add-on is active.

This tool is designed for businesses seeking to save time and boost their efficiency in handling customer support.