Ushur

Ushur provides automation by using an intelligent system that handles customer conversations on various platforms. It supports industries like insurance, logistics, financial services, and healthcare.

The tool leverages conversational AI to connect with customers via email, apps, SMS, and other channels. It's designed to understand what customers want and determine the best course of action.

Ushur provides various solutions designed for applications like Email Triage, RFP & Quote processing, IVR Deflection, Two-Way Texting, Surveys that run automatically, and Sales Enablement, amongst others.

Ushur's platform includes several components such as Conversational Apps, Invisible App, Invisible Portal, SmartMail, and Intelligent Document Automation.

These components promote engagement through simple digital interactions, enabling users to make processes more efficient while saving time and resources.

Additionally, the AI capabilities are certified by HIPAA, PCI-DSS, and HITRUST, ensuring data protection for PII and private conversations. The platform offers smooth integrations and includes pre-configured AI and no-code workflows to deliver fast, valuable outcomes.

By prioritizing proactive, conversational experiences that adapt to changing customer needs, Ushur's platform seeks to fully automate the customer's journey.