Description
Xence is an AI chatbot tailored for Confluence within Jira SM. It empowers users to find answers to their questions directly on the Jira SM support portal, minimizing the need for human assistance.
With Xence, about 50% of employee questions are answered instantly. Powered by CHATGPT, the chatbot ensures accurate and trustworthy solutions. Using Xence is straightforward, with no account creation required.
Users can easily install the chatbot and link it to their Jira Service Management (JSM) project. Once set up, employees can access the Jira SM support portal and interact with the AI chatbot by posing their questions.
The chatbot quickly responds with precise answers derived from the Confluence knowledge base. It also adds a human-like element to its responses, improving the overall user experience. Xence eliminates the need for manual searches through Confluence articles and recurring Q&A sessions, freeing up the team's time for higher-priority tasks.
Offering continuous support with unlimited queries, the chatbot is also simple to implement via a quick installation from Atlassian's Marketplace. Gaspar AI, the company behind Xence, provides a 21-day free trial for users to experience the advantages of the AI chatbot.
It promises substantial efficiency improvements, cutting down manual work by roughly 80%. Xence is suitable for teams of all sizes, with transparent pricing that excludes hidden fees or premium features.
Gaspar AI also integrates seamlessly with other Atlassian products, aiding in the reduction of ticket volume and automation of IT and HR requests.
